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How enon77 Handles Your Personal Information

This privacy policy explains exactly what data enon77 collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use the platform — and how we keep that data secure.

Account data protectedWallet info kept privateNo data sold to third partiesYou control your own records
enon77 How enon77 Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Records

Encrypted Account Storage Your account password and personal details are stored using encryption. We do not expose raw credentials, and login sessions use token-based verification to reduce interception risk.
Cookie and Session Policy We use session cookies to keep you logged in and analytics cookies to understand how features are used. You can manage non-essential cookies through your browser settings at any time.
Wallet Data Separation DANA, OVO, and GoPay transaction data is handled through the payment processor's own secure environment. We only store the reference ID and outcome — not your full wallet credentials.
Requesting Your Data You can request a copy of the personal data we hold on your account by contacting support. We aim to respond to data access requests within a reasonable period via the channel you used.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Live Chat Support

Open the live chat from your account dashboard to raise a data query directly. Our support team handles privacy requests alongside general account help.

Email Privacy Request

Send a written data access or deletion request to our support email address, found in your account settings under the contact section.

Account Settings Path

Some data preferences — such as marketing communication opt-outs — are managed directly inside your account settings without needing to contact support.

Answers to Common Privacy Questions

If something in this policy is unclear, the questions below cover what we hear most often from people in Indonesia checking how their data is handled. For anything not covered here, reach out through live chat or your account settings.

We share only the minimal transaction reference needed for the payment processor to confirm your deposit or withdrawal. Your full wallet credentials are never shared with third parties.

Contact our support team via live chat or email with your account details and a written deletion request. We will confirm receipt and process eligible requests within a reasonable timeframe.

We log the device type, IP address, and login timestamp. This helps us detect unusual access and send an account verification step if the login looks different from your usual pattern.

Yes. Submit a data access request through live chat or the support email listed in your account settings. We will provide a summary of the data tied to your account.

We use session cookies for login and optional analytics cookies. You can block non-essential cookies in your browser settings. Disabling session cookies may affect how your account login works.

Active account data is retained while your account is open. For inactive accounts, you can request deletion via support. Retention periods may vary depending on applicable local law and eligible regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.